Privacy Policy
PERSONAL DATA PROTECTION ACT 2010 (“Act”)
In accordance with the implementation of the Personal Data Protection Act 2010 (hereinafter referred to as the “PDPA”), which regulates the processing of personal data in Malaysian commercial transactions, Renzmark Sdn. Bhd. (1203373-W) (here in after referred to as the “Company”, “Renzmark”, “our”, “us” or “we”) is committed to comply with the PDPA and to protect your personal data. This notice explains how we collect and handle your personal data in accordance with the law. For the purpose of this written notice, the terms “personal data” and “processing” shall have the meaning prescribed in the PDPA. Please note that we may amend this notice at any time without prior notice given specifically to you and will notify you of any such amendment via our website.
This written notice serves to inform you that your personal data is being processed by or on behalf of Renzmark. The Company will be processing your personal data such as name, address, IC number, e-mail, phone number including any additional information you may subsequently provide, for the following purposes (“Purposes”):
(a) To communicate with you
(b) For Product registration process
(c) To provide services to you
(d) To process your transactions
(e) To respond to your inquiries, comments and suggestion from you
(f) To administer your participation in any contest, event and/or membership program
(g) To conduct market analysis, survey and internal activities
(h) Other legitimate business activities of Renzmark
Your personal data is and will be collected from you and/or from the information you have provided and/or will provide us, directly or indirectly from third parties, website or public sources, but not limited to:
- When you contact us through our authorized outlet (car booking and/or obtain information)
- When you contact us through our official channel of communication, including but not limited to Website, Email, Facebook etc.
- When you contact our Customer Service
- Through official marketing activities or events, for example at road shows, exhibitions and/or business card collections
- When you are participating in customer satisfaction surveys and/or respond to communications
You may access and request for correction of your personal data and contact us from Monday to Friday (9.00 am to 5.00 pm, excluding public holidays) with any enquiries or complaints in respect of your personal data as per details below:
Phone Number | : | +603-8999 1773 |
Fax Number | : | +603-8999 1773 |
Mailing address | : | Renzmark Sales Sdn. Bhd. 34G, Jalan PUJ 3/11, Taman Puncak Jalil, Bandar Putra Permai, 43300 Seri Kembangan, Selangor |
In accordance with the PDPA, we may charge a fee for processing your request for access or correction and may refuse to comply with your request for access or correction to your personal data under the Act. If we refuse to comply with such request, we will inform you of our refusal and reason for the refusal.
Your personal data may be disclosed to the relevant third parties including but not limited to our parent company, subsidiaries, related and/or associated company, licensees, governmental and/or quasi-governmental departments and/or agencies, regulatory and/or statutory bodies, business partners and/or service providers (including but not limited to our authorized dealers, contractors and parts suppliers) for any of the above Purposes or any other purpose for which your personal data was to be disclosed at the time of its collection or any other purposes directly related to any of the above Purposes.
It is obligatory that you supply us with your personal data as listed above. If you fail to supply us with the requested personal data, we may not be able to process the personal data for any of the above Purposes. Subject to the details of the third parties as mentioned, your personal data may be transferred to a place outside Malaysia. You are responsible for ensuring that the personal data you provide is accurate, complete and not misleading and that such personal data is kept up to date. If you give us personal data or information about another person, you must first confirm that he/she has appointed you to act for him/her, to consent to the processing of his/her personal data and to receive on his/her behalf any data protection notices.
We will use your personal data fairly, lawfully and in a transparent manner and in accordance with the Data Protection Laws.
Your rights as User
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:
- Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data
- Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
- Access their Data. Users have the right to learn if Data is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
- Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
- Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, we will not process their Data for any purpose other than storing it.
- Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
- Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
CONSENT
We may send you marketing messages by email, SMS, social media and post; about us and our products; where you have not unsubscribed and where you have purchased similar products and/or services from Renzmark, or where you have otherwise signed up, or consented, to receive marketing messages us.
You may also withdraw your consent to the processing of your personal data by issuing a notice in writing to us to the address/fax as stipulated above.
OTHER WEBSITES
Our websites may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or your use of those websites.
CHANGES TO THIS PRIVACY POLICY
We will take all measures necessary to communicate any changes to this privacy policy to you, and will post any updated privacy policies on this page.
This policy was last reviewed and updated in May 2020.