Terms Of Sale
The following are the Terms of Sale for Renzmark Products (‘Product’) made available for booking by Renzmark Sdn. Bhd. (1203373-W) (‘RSB’) on the Renzmark website (‘the Site’). The person who submits the booking online shall be referred to as ‘the Customer’, ‘you’ or ‘your’.
1 General
- The booking of the Products contained on this site is available to RESIDENTS OF MALAYSIA AND NON-MALAYSIANS. Renzmark shall not accept any online bookings made outside Malaysia
- Acceptance of your booking for any particular Product or service shall be subject to the final determination by Renzmark.
2 Customer Representation
- The information you supply shall be true, accurate and complete and you will not book under the name of another;
- You are not under 18 years of age;
- The booking and subsequent sale of Products is for your own private use only and you are not in the business of resale, distribution, exportation of Products; and Renzmark shall be entitled to cancel bookings placed by you if you have misrepresented or if Renzmark, on reasonable ground, suspects that you have misrepresented any of the above statements.
3 Product Specification, Purchase Price and Orders
- Product Specification
Renzmark may as it thinks fit revise the specifications of the Product at any time. You shall be informed of such revision and your booking shall be proceeded upon your confirmation to accept the revised specifications. - Purchase price
Purchase price wherever appearing in this Terms of Sale shall be construed to be the price of Product at the time of delivery. (Note: the price of the Product may change due to inter alia change in government approved net selling price, standard accessories’ prices, duties and taxes, freight rates, etc. The cost of this increase shall be included into the price of the Product at the time of delivery.) All prices are in Ringgit Malaysia unless otherwise indicated.
In the event you choose to purchase additional accessories from our Sales outlets, the purchase price shall also include price of accessories.
We may amend prices at any time. Where there is a difference between a price at the time the Order is made and when we process your Order, we will inform you by email or telephone and ask you if you wish to proceed. If you decline and for any reason payment has already been taken, it will be re-credited to your credit or debit account.
Offers and promotions on the Site subject to availability and RSB y change or withdraw them at any time and without notice. - Orders
RSB may refuse your Order or cancel your Order if we decide it is reasonable to do so which may include but not limited to circumstances where:
(i) We are unable to obtain authorised payment or the payment process is incomplete;
(ii) We identify a product or pricing error on the Site;
(iii) You fail to meet any criteria for eligibility of purchase which e may impose from time to time;
(iv) We suspect that your Order is related to fraudulent activity;
(v) You fail to submit all necessary and relevant details to allow RSB to fulfil the Order; or
(vi) Products are unavailable or out of stock.
Cancellation of order for products in stock is permitted provided that we receive written instructions to cancel the order within 24 hours from the time of order. Cancellation of made to order or custom-made products are not permitted as RSB has already procured the materials for production.
The Products shown for sale on this Site are intended for private, consumer use. You must not resell the Products or offer them for sale as a commercial enterprise.
4 Confirmation of Purchase
5 Purchasing Fees
- Notwithstanding anything to the contrary, purchasing fee paid shall for all intents and purposes be treated as a deposit.
- Purchasing fees paid is not, in any circumstances whatsoever, transferable whether to another person(s) or for the purchase of a different Product and shall only be utilized towards the purchase price (as defined herein) upon the completion of sale by you.
6 Payment
- You shall, within the same day of being notified by RSB, pay to RSB to enable RSB to proceed with the registration of the Product.
- RSB shall be entitled to, in default of the payment mentioned above and without prejudice to its right to recover all losses suffered as a result thereof, forfeit the purchasing fee paid and treat the purchase made as cancelled.
- You shall have no claim whatsoever against RSB over the ownership of the Product until upon full payment of the purchase price to RSB.
- RSB reserves the right to demand for payment by CASH of any balance of the purchase price remaining unpaid, if any, at the time of delivery of the Product to you.
- You shall be liable to pay to RSB interest at the rate of six per centum (6%) per month calculated on a daily basis from the due date to the date of payment of any sums unpaid as provided herein.
- RSB shall use its best endeavours to refund any monies paid in excess of the purchase price, if any, as soon as possible after the delivery of the Product.
7 Delivery of Products
- All delivery dates for the Products quoted by Renzmark are best estimates only and shall not form part of the Terms of Sale. In no event Renzmark will be liable for increased cost, loss of profits or goodwill or any other special, incidental or consequential damages due to late delivery or non-delivery of the Products.
- Upon notification by RSB that the Product is ready for delivery you shall, within seven (7) days from the date thereof, either collect the Product at the place designated by RSB or arrange with RSB for the Product to be collected within the said seven (7) days.
- You shall, upon being notified by RSB of its intention to retake possession of the Product in the event of a default in the payment of any sums still due and owing to RSB, deliver up possession of the Product (released earlier into your possession) immediately to RSB. The retention of the said Product by you shall tantamount to an act of trespass entitling RSB to damages and other remedies as provided by law.
8 General Disclaimers
- RSB shall not be liable for any loss suffered by you as a result of any damage whatsoever caused to the Product once the registration of the Product is completed.
- RSB reserves the right to amend, delete or alter any of the terms and conditions herein stated as it may in its absolute discretion deem expedient.
- Although RSB shall use its best endeavours to obtain the Product from the relevant parties, RSB disclaims all its liabilities and shall not be held responsible for any loss suffered by you monetary or otherwise, as a result of the unavailability of the Product ordered for purchase.
9 Governing Law
10 Force Majeure
RSB shall not be liable to you for any delay or failure to perform due to any cause beyond its reasonable control.
Such causes include but are not limited to, compliance with any laws, regulations or orders, your acts or omissions, strikes or acts of God.
11 Guarantees
12 Notice
The notice may also (where you have provided an address) be sent to you at your e-mail address.
You acknowledge that you have read, understood, and agreed to be bound by the above Terms of Sale.
Customers are responsible to ensure that all their personal belongings and valuables are removed from the vehicle before hand over to us. Any belongings left in the vehicle are at the customers own risk. We do not accept any responsibility for any loss of belongings or valuables left in the vehicle by the customer.
We are not responsible for any damages due to pre‐existing conditions such as wear and tear, exposure to weather conditions, broken and missing components, scratches, dents, stains, odors which become evident only upon the dismantling and fitting of the interior car seats, door trim, dashboard or any other interior parts of the vehicle.